Age Verification and Legal Requirements
You must be at least 18 years old to play at Bluebetz Casino. All players are required to verify their identity during account registration. This verification process protects younger players and ensures compliance with licensing regulations.
Bluebetz is licensed and regulated by Antillephone N.V. in Curaçao under licence 8048/JAZ. The casino uses 256-bit SSL/TLS encryption to protect your personal data during registration and verification.
Deposit Limits and Spending Controls
Bluebetz offers deposit limits to help you control how much you spend. You can set daily, weekly, or monthly limits on deposits. These limits are enforced automatically and cannot be exceeded without removing the limit entirely.
- Daily deposit limits: Set your own amount, renewed each day
- Weekly deposit limits: Control spending across a 7-day rolling period
- Monthly deposit limits: Cap your total deposits in a calendar month
- Limits take effect immediately and apply to all deposit methods
Self-Exclusion and Cooling-Off Periods
If you need a break from gaming, Bluebetz allows you to self-exclude from your account for a period you choose. Self-exclusion prevents you from logging in and playing for your selected duration.
You can self-exclude for as little as 1 day or permanently. Once a self-exclusion period starts, you cannot reactivate your account until that period ends. A mandatory 24-hour cooling-off period applies before reactivation can be requested.
- Choose your exclusion period when you request self-exclusion
- Self-exclusion is enforced immediately across your account
- Permanent self-exclusion cannot be reversed
- No deposits or play allowed during your chosen period
Session Limits and Reality Checks
Bluebetz provides reality checks to remind you how long you have been playing. These reminders help you stay aware of your gaming activity and make informed decisions about continuing to play.
- Session time reminders notify you at intervals you set
- Reality checks appear while you are playing
- You can dismiss reminders but they return at your chosen interval
- Loss limits allow you to set a maximum amount you are willing to lose
Recognising Problem Gambling
Problem gambling can develop gradually. Warning signs include spending more money or time on gaming than intended, chasing losses, or gambling to escape difficult emotions. If any of these apply to you, help is available.
Bluebetz is a participating member of GamStop, the UK's national self-exclusion scheme. Through GamStop, you can exclude yourself from all participating UK-licensed casinos simultaneously for a period of 6 months, 1 year, or 5 years.
- Gambling more frequently or for longer than planned
- Spending more money than you can afford to lose
- Neglecting work, family, or other responsibilities
- Feeling anxious or irritable when not gambling
- Lying to friends or family about your gaming activity
Support Organisations and Local Help
Several organisations offer free, confidential support for problem gambling. These services are independent of Bluebetz and provide counselling, advice, and resources to help you regain control.
| Organisation | Focus | Access |
|---|---|---|
| GamCare | Counselling and support for problem gamblers in Great Britain | Online chat, telephone, information and self-help tools |
| GambleAware | Research, education, and information resources about gambling harms | Website with practical guides, self-assessment tools, and signposting |
| Gamblers Anonymous | Peer support meetings for people affected by problem gambling | Local meetings across the UK, online meetings, telephone helpline |
| GamStop | National self-exclusion scheme covering all UK-licensed casinos | Online registration; covers a minimum of 6 months to 5 years |
faq
How do I set a deposit limit on my Bluebetz account?
Contact Bluebetz customer support via live chat or email to set a deposit limit. You can specify a daily, weekly, or monthly amount. The limit takes effect immediately and applies to all your deposits.
Can I self-exclude permanently?
Yes. You can request permanent self-exclusion, which cannot be reversed. Bluebetz will close your account to all gaming activity indefinitely. Contact customer support to arrange permanent self-exclusion.
What is GamStop and how does it work?
GamStop is the UK's national self-exclusion scheme. When you register with GamStop, you are automatically excluded from all participating UK-licensed casinos for your chosen period: 6 months, 1 year, or 5 years. Bluebetz participates in GamStop.
Are there fees for using deposit limits or self-exclusion?
No. All responsible gambling tools—deposit limits, self-exclusion, reality checks, and loss limits—are free to use.
I think I have a problem with gambling. What should I do?
Reach out to one of the independent support organisations: GamCare, GambleAware, or Gamblers Anonymous. These organisations are separate from Bluebetz and offer free, confidential counselling and support.
